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NO.
ITEMS
COMMENTS
10
8
6
4
2
1
 Product Quality fully approved approved basically approved partly approved, improvement needed not approved
2
 Delivery 100% satisfied 99% satisfied 98%satisfied 97% satisfied 97% satisfied
3
 Packing & Marks 2rings requirements satisfied requirements basically satisfied not all satisfied, improvement needed requirements not satisfied
4
 Phones handled after rings above requirement 3rings 4rings 5rings over 5rings
5
 Politeness & manners fully satisfied satisfied fair unsatisfied extremely unsatisfied
6
 Reply or Response for email or fax before dated time within dated time on dated time over dated time none
7
 Prices 20% lower than expected 10% lower than expected almost as expected the same as expected higher than expected
8
 Samples sending before dated time within dated time on dated time over dated time none
9
 Status of other cooperation items except above quite close contact active contact general contact seldom contact no contact
10
 Development status compared with other company with compared advantage of continued developing with advantage of continued developing common in the trade below the trade level obviously below the trade level, no continued developing advantage
Other comments & suggestions
Company: department: Filled by: Date: